Last updated: 12 February 2026
Welcome to DULARI. By accessing or using our website, WhatsApp ordering service, or any other channel through which we offer our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
DULARI is a WhatsApp technology and order management platform. All medicines are sold and invoiced by Dulari Healthcare, a Licensed Retail Pharmacy. You may use our service only for lawful purposes and in accordance with these terms. You must provide accurate information when placing orders and must be of legal age to purchase medicines where applicable.
Orders for prescription medicines require a valid prescription. You are responsible for ensuring that the prescription and information you provide are correct and that you are authorised to use them. We reserve the right to refuse or cancel any order that does not meet our policy or legal requirements.
Prices displayed are subject to change. Payment terms will be communicated at the time of order. You agree to pay the amount due for your orders as per the agreed payment method. All transactions are subject to our Cancellation, Returns and Refund Policy.
Delivery timelines and areas are as communicated at the time of order. We are not liable for delays caused by circumstances beyond our reasonable control. Risk in the products passes to you upon delivery. You must check the package at delivery and report any damage or discrepancy promptly.
All content on our platform, including logos, text, and design, is owned by or licensed to us. You may not copy, modify, or use our intellectual property without our prior written consent.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our service. Our liability for any claim related to your order or use of the platform shall not exceed the amount you paid for the relevant order.
These Terms and Conditions are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts of Patna, Bihar.
We may modify these terms at any time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated terms.
For questions about these Terms and Conditions, contact us at care@dularicare.com or call 9798133879.
